29/04/2019 0 Comments
We had a busy weekend!
We are not a 9-5 law firm. We understand that clients may need a Solicitor at any time for advice.
We are on standby 24/7 to provide help. Our office is open Monday - Friday 9-5, but outside of these times you can still contact us. All office calls over the weekend and in the evenings are diverted through to our staff's mobiles.
This weekend was a good example. Below is a log of all calls and enquiries we handled:
Friday night - a call from a new client who suffered an accident at work. We handled all details over the phone, and a meeting was arranged for today (Monday).
Saturday morning - a call from a lady who needs a will drafted. We only deal with personal injury law, but we gave her the number of a local reputable firm.
Saturday afternoon - an existing client called for an update on his case. This was done right away and he was very happy with the update on his case.
Sunday morning - A man called who was involved in a motorcycle accident. We gave him an idea of what is involved in taking a case and we await to see if he will proceed.
This is a fairly standard weekend for us.
Clients can also text us on our 24/7 mobile 0858818857. Clients can also email us on firstname.lastname@example.org.